Terms of service

All prices on this website are stated in New Zealand Dollars (NZD) and are inclusive of the 15% Goods & Services Tax (GST). Orders will be processed in New Zealand Dollars (NZD) only, we do not accept payments in other  currencies. 

If you live outside New Zealand, and have a foreign currency credit card, the New Zealand dollar amount will be charged to your card  using your provider's current exchange rates.   Please remember that buy/sell exchange rates can be different depending on when your credit card provider processes the transaction, so the amount that appears on your credit card statement may be slightly different to the converted invoiced amount. Credit card companies may also charge international payment fees and/or commission for selling you foreign currency. Please contact your credit card provider directly for their terms and conditions.

Reproduction of colours is as accurate as photographic processes allow, but please note colours instore may vary slightly from what is displayed on your monitor.

Due to popularity or interruption of supply some items may be unavailable or out of stock. While we aim to ensure that information on this website is correct, sometimes errors do occur for which we apologise. Some items may require self assembly. It may be necessary to make changes to product specifications. We reserve the right to make these changes at any time and without notice.

If you live outside of the list of countries we ship to and wish to have a product shipped to you, please email us with your destination and we will provide you with a shipping cost, if possible. Any taxes, duty or other fees incurred on arrival of an international order will be the responsibility of the customer.

In stock product can be returned within 7 days, for a credit or exchange. Please choose carefully as we do not refund for a change of mind. Products must be returned unused, with all original packaging and we reserve the right to refuse a return if the product does not meet our requirements. Return shipping costs are the responsibility of the purchaser, unless the products received were damaged/faulty.  

Items brought on sale are not able to be returned or exchanged. Please choose carefully. 

Made to order products are made to your unique requirements and cannot be cancelled after deposit has been paid.

Imported products & Special orders are ordered in especially for you and cannot be cancelled after the deposit has been paid.

Our vintage products are not sold as new and therefore do not have the same warranty attached to them as other goods. Please ask before buying if you are unsure of any aspect of the product. 

 

Products must be returned to the following address, at your own cost, unless the goods are faulty, then you will be advised of the return address by email: